Privacy Policy

We at One Orange Box value the trust you place in us, and we are committed to safeguarding your privacy. Before you use our website, we encourage you to review the following policy to understand how we handle your personal information.

What Information Do We Collect?:

We gather information from you when you register on our site, place an order, or fill out a form. Depending on your interaction, we may ask for details such as your name, email address, or phone number. However, you are welcome to browse our site anonymously if you prefer.

How Do We Use Your Information? :

The information we collect from you may be used in the following ways:

  • To Personalise Your Experience: Your information helps us tailor our offerings to meet your individual needs.
  • To Improve Our Website: We continuously enhance our website based on feedback and information received from you.
  • To Enhance Customer Service: Your information allows us to respond more effectively to your customer service requests and support needs.
  • To Process Transactions: Your information will not be sold, exchanged, transferred, or given to any other company without your consent, except for the purpose of delivering the purchased product or service you requested.
  • To Send Periodic Emails: The email address you provide may be used to send you information and respond to your inquiries, requests, or questions.

How Do We Protect Your Information?

We implement a range of security measures to ensure your personal information is protected. We use a secure server, and all sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our payment gateway provider’s database. Only those with special access rights can view this information, and they are required to keep it confidential. Your private information, such as credit card details, social security numbers, and financials, will not be stored on our servers after a transaction.

Do We Use Cookies?:

Yes, we use cookies to enhance the user experience on our site. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow). These cookies enable the site to recognize your browser and remember certain information. We use cookies to help remember and process items in your shopping cart. You can choose to have your computer warn you each time a cookie is sent, or you can opt to turn off all cookies through your browser settings. However, if you disable cookies, some features of our site may not function properly, though you can still place orders via telephone or by contacting our customer service directly.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, as long as they agree to keep this information confidential. We may also release your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

By accessing this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please refrain from using or accessing the website. Please also review our Terms and Conditions section, which outlines the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy and agree to the collection and use of your information as outlined.

Changes to Our Privacy Policy

Any changes to our privacy policy will be posted on this page. We will notify you of any changes at least ten days before they take effect. We recommend regularly checking this section for any updates.

Feedback

We welcome your questions and comments regarding our privacy policy. You can reach out to us through the Feedback link provided on our website.